Warranty Details:
- Lifetime warranty is valid for frames for the original owner.
- Six month on forks and components (excludes consumables, tyres & inner tubes).
- This warranty extends from the date of purchase, is offered only to the original retail purchaser and is not transferable.
- This warranty applies only to OXYGEN cycles purchased through an authorised dealer or distributor.
Warranty Excludes:
- Any defect arising from normal wear and tear. Improper assembly or follow-up maintenance.
- Installation or modification of components, parts, or accessories not originally intended for or compatible with the cycle.
- Damage or failure due to accident, misuse, abuse, or neglect.
- Paint fading caused by the effects of ultraviolet light (UV) or outdoor exposure.
- Cycles used for commercial activities, including those in rental, demo or security fleets.
- This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty. Labour charges and transportation for part replacement or changeover.
- OXYGEN cycles or any of its affiliates is not responsible for incidental or consequential damages.
To make a claim:
- For bike purchased from authorised OXYGEN cycles dealer contact the seller from where you purchased bike so they can investigate your warranty problem to initiate a warranty claim. Proof of purchase is required.
- Register your cycle to confirm your ownership.
- Just give us a miss call on 9529449449
- You will get a text message, please click on the link provided in the text message.
- This link will take you to our whatsapp chat.
- Answer a few questions and you are done.
Benefit of Registration -
- Get Warrenty certificate.
- Regular cycling safety tips.
- In future if u wish to Upgrade bike / get assured upgrade benefit.
- Stay in touch with company directly for assured services by dealer.
- We want to make sure you get good after sales support from our partner.